Why is my Samsung fridge not making ice any more?

woman infront of fridge


Having a fridge freezer with an ice dispenser is a huge convenience for those who need ice on demand. Yet, it does sometimes happen that your Samsung fridge freezer has problems with the ice maker and this can result in either small or large ice cubes being created or no ice being formed at all. For those who like their appliances to function optimally, this can be a frustrating problem. But it doesn’t necessarily mean that you need to call in the technician right away. There are some small yet effective ways you can diagnose your fridge’s ice maker problem and troubleshoot it. Let’s take a closer look.


If your fridge is not ejecting ice


There are two possible causes of your Samsung fridge freezer not working and not creating or ejecting ice. The first is quite straightforward and it happens when things move around the fridge as you utilise it for daily purposes. This may mean that you’ve simply pushed the lever on the ice box in a different direction or position and it may simply require an adjustment. However, if you’ve already checked this problem and it doesn’t appear to be the cause, you may be facing a more technical or mechanical problem – it could be the motor, gearbox or electrical connection. 


Here’s how to troubleshoot it: you first need to ensure that all the electrical connections from the fridge to the wall sockets are properly sealed. You will then want to slide the refrigerator away from the wall gently, turn off the water supply valve and then disconnect the fridge from the power source. Your freezer should have a quick release plug on the back wall inside the freezer. It’s advisable to first unplug it and then reconnect it to ensure that it is properly connected. 


Next up, you’ll want to remove any ice that remains in the mould. You can do so by adding some water to the mould and let it sit for a few minutes. This should melt the ice and it will be easier to remove. Once the ice mould is empty, you’re ready to reconnect the fridge to the power supply. You’ll then want to lower the control arm down again and wait for a few seconds for the mould to start filling up with water once again. You should then wait a few hours for the ice to freeze and check whether it ejects properly. If this doesn’t work, it’s a possible sign that you may need to replace your fridge’s motor or gearbox.


If your fridge is not making ice


This problem is usually a symptom of a clog along the supply line such as frozen water in the line or a clogged water filter. There are several ways to address this. You should begin by unplugging your fridge from the power source. Next, locate the shut-off valve and turn it to a closed or off position. Then, you’ll either want to wait around two hours for the water causing the clog to defrost, pour warm water over the water line or use a hairdryer to help defrost it quickly. After this time has passed, you should reconnect your fridge to the power supply and see if the problem persists. 


Another situation when this can occur is when it comes to a clogged water filter in the ice maker. If you see that there are different colours or dirt in the filter and these are not translucent, then you should consider consulting with a skilled technician to help you replace the water filter in a professional way. 


Experiencing Samsung fridge freezer problems? Don’t worry!


Whether it’s your ice maker that’s giving you hassles or your Samsung fridge freezer problems include a noisy fan, don’t worry! We at MIX Repairs can help you in all cases when your Samsung refrigerator is not working. Although in some cases, you can do quick fixes yourself, in others, it’s advisable to consult a professional. With our experienced team of technicians behind you, your problem will be resolved quickly and efficiently. So, don’t hesitate to get in touch with us.

Why is my Samsung fridge not making ice any more? was last modified: January 19th, 2024 by Mix Repairs